Praça do Princípe Real, nº 26 1200-184 Lisboa, Portugal

Pop-up Store:

Mon-Sat: 12-8PM

SUN: 11AM-7PM

Shipping & Return Policy

 

GENERAL

We are a small team and work hard to get your orders out as quickly as possible but please bear in mind we are not a Fast Fashion business - and we're very proud for that!

Shipping Policy

Fair Bazaar works with DHL and CTT - Correios de Portugal. DHL and CTT follow principles of sustainability and have green emissions policies, both fundamental in our decision to choose a logistic partner.

Rates

Portugal (Mainland) 5€
Portugal (Islands) 10€
Europe (*) 10€
Rest of the World Rates are calculated at checkout.
Not Covered Aland Islands, Bonaire, Sint Eustatius and Saba, Bouvet Island, British Indian Ocean Territory, Christmas Island, Cook Islands, French Southern Territories, Guyana, Heard Island And Mcdonald Islands, Netherlands Antilles, Niue, Norfolk Island, Palestinian Territory, Occupied, Saint Barthélemy, Sint Maarten, Somalia, South Georgia And The South Sandwich Islands, Tokelau, Western Sahara

 

*The following countries are covered in the Rest of the World: Albania, Armenia, Belarus, Faroe Islands, Georgia, Gibraltar, Greenland, Guadalupe, Kosovo, Liechtenstein, Macedónia, Moldova, Monaco, Reunion, Turkey, Ukraine.

Free Shipping

 Region From
Portugal (Continent) 50€ and up
Europe 250€ and up
Rest of the World No free shipping (for now)

 

How can I foresee the shipping rate of my order?

Shipping Rates are calculated based on the total weight of the selected products on your cart and the address of destination. To calculate the final price, you just need to go to your cart, select "calculate shipping" and put on the correct address details.

Portugal 

Usually it takes us between 1-2 working days to process your order. After making a beautiful package with your products and sending them through our shipping partners, you'll receive your order between 1-2 working days.

Please note that, if you're order is placed after 3 PM Mon-Fri, your order will only be processed in the following working day. 

Europe

Usually it takes us between 1-2 working days to process your order. After making a beautiful package with your products and sending them through our shipping partners, you'll receive your order between 3-5 working days if the logistic partner available for your country is DHL, and between 5-7 working days if the logistic partner available for your country is CTT.

Please note that, if you're order is placed after 3 PM Mon-Fri, your order will only be processed in the following working day.

*The shipping partners for the rest of Europe will be chosen according to cost per kilogram, speed of delivery & sustainability. We couldn´t make a final decision because each country has very different rates from company to company. Hence, each case is unique for these countries.

Rest of the world

Usually it takes us between 1-2 working days to process your order. After making a beautiful package with your products and sending them through our shipping partners, you'll receive your order within 5-8 working days.

Please note that, if you're order is placed after 3 PM Mon-Fri, your order will only be processed in the following working day.


Return & Refund Policy

If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To send the product back to us, please send us an email with the subject "Return Order #yourorder" to info@thefairbazaar.com to inform us of your intentions to return the item.

All the shipment costs associated to the return are covered by the client with the exception for defective products. Please make sure that your item(s) are unused and in the same condition that you received it, to be eligible for a return. To complete your return, we require a receipt or proof of purchase.
**We do not accept products that are intimate or sanitary goods - with the exception of OrganiCup, which is covered by our Return Policy - or gift cards.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If the returned items are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 working days.

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