Hi, it’s great to meet you! We are a sustainable concept store, based in Lisbon, seeking for outgoing Sales Assistants to join our team. We are looking for people with an interest for sustainable and ethical fashion, with availability to start in December.
Sales Assistant - Job Description
Your main responsibilities will be:
- Act as an ambassador for the Brand at all times;
- Maintain the level of excellence in customer service, providing prompt, courteous and effective service to all customers;
- Demonstrate knowledge of the functional and technical elements of the products along with exceptional selling skills and recommendations;
- Actively drive your product knowledge. Be curious by keeping up to date with industry trends, updating yourself on all product lines and searching out the relevant information on products;
- Maintain the highest degree of customer service every day and aim to exceed customer expectations of services and products, thereby ensuring high customer satisfaction continuously;
- To educate the Brand to all visitors to the store, explain the history of the brand to new clients;
- Endeavour to build and nurture a relationship with all clients;
- Work to achieve sales targets, drive store business and grow the client base;
- Perform as a team-player and contribute to the overall objectives of the store and Company;
- Assist the Store Manager with stock control and delivery procedures;
- Show flexibility in adapting to any changes required and the needs and priority of the business.
- Client-centric mindset
- Excite and instill passion and pride for the brand.
- Strong customer service skills
- Strong selling ability
- Energetic and dynamic
- Excellent communication in Portuguese and English
- Results orientated
- Knowledge and experience in sustainable products/brands
Please send your CV to: firstname.lastname@example.org